Customer Story
Internal Audit & Compliance Automation
For organizations operating in regulated environments, compliance is not simply a matter of having the right policies in place. Teams must also demonstrate that procedures are being followed, required controls are completed, and supporting evidence is available when it is needed.
An Italian organization working in a highly regulated environment faced this challenge across its internal procedures and compliance activities.
Working with No Code Solutions, a GW Apps partner in Italy, the organization developed a structured internal-audit and compliance workflow using the GW Apps no-code platform.
The goal was to replace fragmented evidence collection and manual follow-up with a process that clearly assigns responsibility, centralizes documentation, and gives management visibility into audit progress.
The Challenge: Compliance Was Difficult to Coordinate and Monitor
Regulatory requirements created a significant administrative workload.
For every procedure, the organization needed to ensure that required activities were actually completed and that the corresponding evidence could be produced when requested.
This meant coordinating work across multiple people and departments.
Without a structured digital process, several challenges emerged:
- Evidence had to be requested and collected from different people.
- Responsibility for individual controls was difficult to monitor centrally.
- Managers needed to follow up manually when documentation was missing.
- Procedures and supporting evidence had to remain aligned with changing requirements.
- Audit preparation required visibility into which controls were complete and which still required attention.
The problem was not simply storing documents.
The organization needed a way to manage the entire compliance process—from requirement to responsibility to evidence to verification.
The Solution: Turning Compliance Requirements Into a Live Workflow
No Code Solutions designed a GW Apps application that transformed the internal-audit process into a structured digital workflow.
Instead of relying on one person to chase evidence across the organization, responsibility could be distributed to designated control owners.
Each control owner could receive the information needed to perform a check, provide the requested evidence, and upload that evidence directly into the relevant GW Apps record.
Management could then monitor progress centrally rather than collecting updates manually.
Here are 3 major apps running their operation today:
The workflow follows a simple structure:
1. Define the requirement
The process starts with the applicable requirement or internal procedure.
Required controls and supporting evidence can be defined within the application so there is a clear connection between the requirement and what must be demonstrated.
2. Assign responsibility
Individual controls can be assigned to the appropriate control owners.
This makes responsibility explicit and distributes compliance work across the people closest to each process.
3. Request the evidence
Control owners receive instructions and requests relating to the checks they are responsible for.
GW Apps workflow actions and notifications help move the process forward without relying on repeated manual follow-up.
4. Collect evidence in one place
Supporting evidence is uploaded directly to the relevant control record.
Instead of documentation being distributed across email threads, local files, or separate folders, the evidence remains connected to the control it supports.
5. Monitor progress
Management can use a dashboard to see the status of the audit process, including which controls have been completed, which are in progress, and which have not yet started.
This gives the organization a current view of compliance activity without having to manually assemble status reports.
From Static Procedures to Active Compliance Management
One of the more important aspects of the solution is that procedures are not treated simply as documents.
No Code Solutions designed the process so that regulatory or organizational requirements can be translated into operational steps and the evidence those steps are expected to produce.
The implementation also supports dynamic documentation.
Information stored in the application’s records can be used to populate documents, while sections can be shown or hidden depending on the data available for a particular case.
This helps connect three things that are often managed separately:
Requirements → Procedures → Evidence
Rather than maintaining compliance documentation as a static reference library, the organization can use GW Apps to help manage compliance as an ongoing operational process.
Better Visibility for Internal Audits
The dashboard provides managers with a simple overview of audit progress.
Instead of asking individual team members for updates or manually checking documents, managers can see which controls are:
- Completed
- In progress
- Not started
This makes it easier to identify gaps earlier and focus attention where action is still required.
The same structured information can also support corrective actions when a control does not meet the expected requirement.
Business Impact
Digitizing the workflow changed internal auditing from a largely manual coordination exercise into a more structured and visible process.
The organization gained:
Clearer Accountability
Every control can have a defined owner, making it easier to understand who is responsible for providing the required evidence.
Centralized Evidence
Documentation is connected directly to the appropriate control instead of being scattered across emails and files.
Less Manual Follow-Up
Workflow notifications and assigned responsibilities reduce the amount of time managers need to spend chasing updates.
Real-Time Progress Visibility
Dashboards give management a current view of audit progress and outstanding work.
Better Audit Readiness
Requirements, procedures, controls, and evidence can be maintained within a connected system, making it easier to prepare for internal or external reviews.
A Process That Can Evolve
Because the solution was built with GW Apps, workflows, requirements, forms, roles, and reports can be updated as organizational or regulatory requirements change.
Why GW Apps?
Compliance workflows often require more than a simple form or document repository.
Organizations need to control who can see information, assign responsibilities, automate notifications, track process status, collect evidence, and report on progress.
The GW Apps workflow automation platform provides these capabilities within a configurable no-code environment.
That allowed No Code Solutions to design the application around the organization’s existing compliance process rather than requiring the organization to redesign its procedures around an off-the-shelf system.
Built by No Code Solutions on GW Apps
This solution was designed and implemented by No Code Solutions using the GW Apps platform.
No Code Solutions works with organizations in Italy to analyze business processes and build applications using GW Apps, combining process and organizational expertise with no-code application development.
Once the dedicated GW Apps × No Code Solutions partner page is live, add an internal link here:
Learn more about GW Apps and No Code Solutions in Italy → [PARTNER PAGE URL]
This creates a clear path from the customer story to the broader partnership without making the case study itself a partnership announcement.
Could Your Compliance Process Be Automated?
Internal audits, evidence collection, approvals, document management, and corrective actions are common examples of processes that become difficult to manage when they depend on spreadsheets, email, shared folders, and manual follow-up.
GW Apps gives organizations the flexibility to build secure workflow applications around the way their processes actually work.
If you have a compliance, audit, or business process you would like to digitize, contact GW Apps to discuss your requirements.
You can also learn more about our business process automation and workflow capabilities.
If you have any questions or would like to schedule a demo/meeting, you can reach out to us at sales@gwapps.com or request your meeting here: Request a Meeting. You can also use this link to start your free trial: 30-day GW Apps Free Trial.
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